FAQ

Invicto is a technology company that delivers an array of innovative and comprehensive technology solutions and services to the Mortgage and Title services industry.

• Comprehensive Title Services: Invicto specializes in providing comprehensive title services, including thorough title searches, title curative, and resolving any title-related issues. we have a vast network of in-house coverage and ground searchers, access to accurate property records, and advanced title research capabilities.
• Technological Innovation: Invicto focuses on developing cutting-edge technology solutions that enhance efficiency, automation, and customer experience in the mortgage and title services industry. This involves leveraging artificial intelligence, machine learning, data analytics to streamline processes and improve customer satisfaction.
• Customer Support and Communication: Invicto prioritizes responsive and proactive customer support, ensuring clients have access to assistance and guidance throughout their mortgage and title services experience. This might include various communication channels, knowledgeable staff, and timely updates on the progress of loan and title transactions
• Seamless Customer Experience: Invicto prioritize providing a seamless and user-friendly experience for customer and other stakeholders involved in the mortgage and title services process. This involve integrations , online document submission, and digital signing capabilities, making the process more convenient and accessible.
• Enhanced Data Security: Invicto emphasize robust security measures to protect sensitive financial and personal information. This involves employing encryption protocols, secure data storage, and compliance with relevant data protection regulations. Invicto currently possesses the ISO/IEC 27001:2013 certification and is in the process of obtaining the SOC-2 certification.
• Efficient Processing: Invicto focus on optimizing the file processing workflow, reducing manual tasks, and accelerating decision-making.

Yes we can integrate with any technology as per customer needs

Our online coverage surpasses that of our competitors, as we provide comprehensive coverage in all states and a significant proportion of counties and townships. Specifically, we cover 2847 out of 3604 counties and townships, representing a robust online presence of 79.55%.

Our company boasts an expansive network of ground searchers throughout all states and counties, resulting in a 96% success rate of on-time delivery for our ground search orders. Our standard turnaround time for ground orders is less than 48 hours, and in the event of any delay, we provide detailed communication to the client. In fact, we have a 100% success rate of delivering files within 24-48 hours for specific states such as VA, CT, MN, NV, PA, and CA, among others.

We do maintain a significant presence in the United States and are fully capable of completing all tasks and projects domestically in accordance with our clients' specifications.

Invicto possesses a highly capable research and development team that specializes in creating solutions tailored to the mortgage and title industry. One of our proprietary title services solutions is TraceQ, a workflow management tool designed to streamline operations and enhance efficiency. This tool aligns workflow seamlessly, resulting in quicker turn times. Additionally, we are currently working on TracePC, our post-closing software, which is set to be released in the market by September 2023.

Invicto Labs Inc. was founded by Sneha Gowda and Jayaprasad (JP) in Jan 2021, both of whom possess over 15 years of industry experience. The idea for starting the company stemmed from their observation of the gaps in service quality and product excellence that they encountered throughout their professional journey. Their objective is to bridge these gaps and provide superior services and quality products.

Invicto provides a comprehensive mortgage support service that covers all aspects of the mortgage process, from originations and valuations to title and settlement. Additionally, we also offer reliable back-office support services to ensure seamless operations. Our end-to-end mortgage support solutions are designed to meet the specific needs of our clients, offering them a hassle-free and efficient experience.

Invicto provides a comprehensive range of Title services that cover the entire process from start to finish. These services include conducting searches, examining documents, and typing commitments in accordance with ALTA guidelines. We also provide Title curative and post-closing services to ensure a smooth and hassle-free experience for our clients.

In simple words Invicto is your trusted partner. At Invicto, we understand that your life and business go through constant change and as a result, we are committed to staying up to date with the latest products and services available. Our team is constantly researching and developing new solutions to ensure our clients remain at the cutting edge of their industry.

Visit our contact us page to place your request, our team of experts will get in touch with you on priority.

We can onboard a customer in less than 24 hours and we will initiate the project with a smooth transition and ensure that the agreed-upon deliverables are implemented.

We undergo regular external assessments by leading auditors to ensure we are meeting industry standards. Invicto holds ISO 27001:2013 & 9001:2015 certificates.

At Invicto, we provide end to end mortgage services, as well as services on an à la carte basis.

Invicto personnel combines with vast range of experience and expertise in each domain of services, our low attrition allows us to hold our talented and experience resources and we ensure all our employees undergo regular training to meet industry updates and standards.

Our Business Continuity Plan (BCP) and Risk Assessment (RA) strategies ensure uninterrupted services. We undergo regular trials to ensure we are prepared for any uncertain times.

Yes, we provide 24/7 customer support for all our services and clients.