Message: Return type of CI_Session_files_driver::open($save_path, $name) should either be compatible with SessionHandlerInterface::open(string $path, string $name): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::close() should either be compatible with SessionHandlerInterface::close(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::read($session_id) should either be compatible with SessionHandlerInterface::read(string $id): string|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::write($session_id, $session_data) should either be compatible with SessionHandlerInterface::write(string $id, string $data): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::destroy($session_id) should either be compatible with SessionHandlerInterface::destroy(string $id): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Message: Return type of CI_Session_files_driver::gc($maxlifetime) should either be compatible with SessionHandlerInterface::gc(int $max_lifetime): int|false, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Ability to respond to the demands and challenges of a Start-Up Environment.
Proven Experience of successfully leading, managing and developing a
team both managers and staff across a diverse range of process within an
operational environment.
Strong organization and planning skills along with the ability of applying
an analytical approach to resolving problems and identifying solutions.
Ability to manage resources of the unit, and structure in the most
effective way to achieve efficient cost/service levels.
Ability to maintain control directions and motivation in an ever-changing
environment.
Excellent Communication skill.
Ability to maintain seamless interface between the operations team and
the business partners / internal customers & Stake holders, especially in
high pressure scenarios.
Self-driven individual with the confidence of taking right decisions in the
interest of the business.
Ability to identify and proactively manage upcoming issues.
Where demanding productivity and quality goals must be met, and
preferably where the service uses technology.
The person will have a strong people and processes orientation and
should have demonstrated an ability to address complex logistical issues
with at least 5 years of experience in operations.
The candidate should be currently managing similar process for a
financial services client.
Experience in mortgage industry with knowledge of mortgage processes
like default services etc.
A natural leader with hands on management style and can do attitude.
Ability to maintain control direction and motivation in an ever-changing
environment.
Ability to handle multiple tasks and co-ordinate with partner sites /
teams.
Responsibilities:-
To deliver to the client in the metrics of productivity, quality and time.
Ensure productivity (in terms of time taken per unit output) as per client
specification during ramp up stage and the steady stage.
Direct supervision of Manager-Operations who manage shifts and teams.
Ensure quality of output independently assessed by the quality team and
client feedback.
Ensure delivery of specified productivity and quality within the time frame
during the ramp-up stage.
To lay down robust processes to plan, control and monitor the metrics of
productivity and quality to provide leadership to the entire team.